Aitrion

Frequently asked questions

Everything you might ask.

What Aitrion is, how it connects to your systems, where your data lives, and how to get started. If your question isn't here, book a demo and ask us directly.

The basics

Aitrion is AI-native business software that lets your team interact with ERP, CRM, finance and operational systems using natural language. Instead of navigating menus, users simply ask questions, retrieve information and trigger business actions through conversation.

It can be. Some organisations deploy Aitrion as an AI-native ERP platform, while others use it as a conversational layer over existing systems such as Sage 200, Microsoft Dynamics 365 or bespoke software. You can modernise what you already have or replace legacy systems entirely - the choice depends on your business.

No. Many customers begin by connecting Aitrion to the systems they already use. This allows teams to access information and automate processes without a costly migration. If your existing systems are no longer suitable, Aitrion can also replace them with AI-native business software.

No. Aitrion is an AI-native software platform, not simply a chatbot connected to business data. It includes conversational workflows, business logic, integrations, permissions, automation and enterprise deployment options that allow users not only to retrieve information but also to complete operational tasks securely.

Most AI add-ons simply place a chat interface on top of existing software. Aitrion is designed around conversation from the ground up. It combines AI-native workflows, enterprise integrations, private deployment, automation and business software expertise into a single platform that helps organisations work faster while keeping control of their data.

Capabilities

Yes. Aitrion is designed to do more than answer questions. Depending on permissions, users can trigger workflows, create records, prepare purchase orders, update information and complete business processes directly from the conversation.

Aitrion integrates with a wide range of business systems including Sage 200, Microsoft Dynamics 365, CRM platforms, finance systems, inventory and warehouse software, bespoke applications, SQL databases, and APIs and internal services. If your business stores data digitally, there's usually a way for Aitrion to work with it.

Aitrion is model-flexible. Depending on your deployment, it can utilise open-source models running through Ollama or other enterprise AI models, allowing you to balance performance, privacy and infrastructure requirements.

Yes. Whether you're a growing SME or an established enterprise, Aitrion scales to fit your requirements. Many businesses begin with a focused deployment before expanding into additional modules over time.

Aitrion is suitable wherever business processes rely on operational data. Typical use cases include manufacturing, distribution, wholesale, construction, logistics, professional services, finance and multi-site operations. The platform adapts to your workflows rather than forcing your business into predefined templates.

Data, hosting & security

You choose. Aitrion can be deployed on your own infrastructure, on a private cloud, or within UK-hosted environments. Your data remains under your control and does not become part of public AI training datasets.

Not unless you choose it to. When deployed on your own infrastructure or private cloud, your business data stays within your environment. The AI operates against your systems without sending business information to public AI services.

Yes. Aitrion is designed with UK GDPR principles in mind. Deployments include UK data residency options, access controls and Data Processing Agreements (DPAs), helping organisations meet their compliance obligations.

Security is built into the platform. Features include private deployments, role-based access control, secure authentication, UK hosting options, encrypted communications, auditability and Data Processing Agreements. Deployment architecture is designed around enterprise security requirements rather than public consumer AI.

Getting started

This depends on your chosen approach. For businesses integrating with existing systems, projects can often be live within several weeks. Full ERP replacements naturally take longer, depending on complexity and migration requirements.

Absolutely. Most organisations begin with a fixed-scope pilot based on real business scenarios. This allows your team to see measurable outcomes before committing to a wider rollout.

Yes. Aitrion is available through either a one-off perpetual licence or a subscription model, depending on what best suits your organisation. Some businesses prefer the long-term ownership of a perpetual licence, while others choose a subscription for lower upfront costs and ongoing updates and support. We'll help you select the option that aligns with your operational and commercial requirements.